induwara.lk
induwara.lkAI · Voice agents

AI Voice Agent Platform Comparison — cost, telephony & self-host

Compare eight AI voice-agent platforms — Vapi, Retell, Bland, ElevenLabs, LiveKit, Synthflow, Play.ai and Deepgram — on estimated monthly cost, built-in vs. bring-your-own telephony, self-host support and language coverage. Enter your minutes and constraints; the tool ranks them and names a best fit. No signup, sources cited.

By Induwara AshinsanaUpdated Jul 17, 2026
Compare voice agent platforms
Use case

Inbound help desk / FAQ answering with call handoff.

Quick set

Total conversation minutes across all calls per month.

Telephony

Should the platform provide the phone number, or will you connect a Twilio/SIP number yourself?

Self-host / open source

Require an open-source stack you can run on your own servers?

Priority languages

Platforms that don't document a selected language are de-ranked and badged. Sinhala is only reachable on the pass-through stacks (Vapi, LiveKit) via a Whisper STT model.

Best fit for your inputs
Retell AI

Managed voice engine with built-in numbers; dashboard + API.

$140.00
per month · $0.070/min
Rs 42,000 at Rs 300/$

Cheapest platform that meets every hard constraint (telephony, self-host, language). Bundled voice engine at ~$0.07/min. A premium LLM or per-country telephony can add a small pass-through on top.

All platforms, ranked

  1. Retell AIBundled
    $140.00/mo
    $0.070/min
  2. VapiPlatform fee
    $160.00/mo
    $0.080/min
  3. SynthflowBundled
    $160.00/mo
    $0.080/min
  4. Bland AIBundled
    $180.00/mo
    $0.090/min
  5. LiveKit AgentsPlatform feeSelf-host
    • Bring your own number (Twilio/SIP)
    $60.00/mo
    $0.030/min
  6. Deepgram Voice AgentBundled
    • Bring your own number (Twilio/SIP)
    $150.00/mo
    $0.075/min
  7. ElevenLabs AgentsBundled
    • Bring your own number (Twilio/SIP)
    $200.00/mo
    $0.100/min
  8. Play.aiBundled
    • Bring your own number (Twilio/SIP)
    $200.00/mo
    $0.100/min

Feature matrix

PlatformEffective $/minBuilt-in tel.BYO tel.Self-hostBuilderConcurrencyLatency (published)Languages
Retell AI$0.070No-code + SDK20 concurrent (scales on request)Low (~800ms class)English, Spanish, Hindi, Tamil, Other
Deepgram Voice Agent$0.075SDK-firstHigh (API concurrency limits)Ultra-low (sub-500ms class)English, Spanish, Hindi, Tamil, Other
Vapi$0.080No-code + SDK10 concurrent default (scales)Low (~800ms class)English, Spanish, Hindi, Tamil, Sinhala, Other
Synthflow$0.080No-codeStandard (plan-tiered)StandardEnglish, Spanish, Hindi
Bland AI$0.090No-code + SDKHigh (enterprise concurrency)LowEnglish, Spanish, Hindi
ElevenLabs Agents$0.100No-code + SDKTier-dependentLow (Flash TTS)English, Spanish, Hindi, Tamil, Other
Play.ai$0.100No-code + SDKStandardStandardEnglish, Spanish, Hindi
LiveKit Agents$0.030SDK-firstScales (your own infra)Low (you tune it)English, Spanish, Hindi, Tamil, Sinhala, Other

"Effective $/min" normalises platform-fee stacks (Vapi, LiveKit) by adding a labelled ~$0.03/min model stack so every row is comparable.

Bundled = STT + LLM + TTS included in the per-minute ratePlatform fee = thin fee + your own models at costBest fit = cheapest option meeting every hard constraint

Sources cited: rates come from each vendor's published pricing page (linked in the feature matrix and the Sources section below), transcribed on 2026-07-17. Costs are estimates for the platform's default stack; premium models, per-country telephony, and enterprise discounts can move the real figure. This is a decision aid, not a quote.

How it works

Every platform is reduced to one comparable number — an effective dollars-per-minute rate — and your monthly cost is simply that rate times the minutes you enter. The hard part is that vendors price in two different shapes, so the tool normalises them before ranking:

  1. Bundled platforms (Retell, Bland, Synthflow, ElevenLabs Agents, Play.ai, Deepgram Voice Agent) publish a single per-minute rate that already includes their default speech-to-text, language model and text-to-speech. The effective rate is that published number.
  2. Platform-fee platforms (Vapi, LiveKit Agents) charge a thin per-minute fee and pass your chosen STT/LLM/TTS through at cost. To compare fairly, the tool adds one labelled model stack — Deepgram speech-to-text + GPT-4o-mini + an economical voice, about $0.03/min. So Vapi is priced as its ~$0.05 platform fee plus ~$0.03 = ~$0.08/min. The assumption is shown next to the result, and you can model the stack precisely in the linked cost calculator.
  3. Monthly cost = effective $/min × monthly minutes. Deterministic — no hidden weighting.
  4. Hard constraintsdecide which platforms "qualify". If you need a built-in phone number, platforms that only support bring-your-own telephony are de-ranked and badged. If you require self-hosting, only the open-source stack (LiveKit) qualifies. If a selected language is not documented, that platform drops down with a badge.
  5. Best fitis the cheapest platform that satisfies every hard constraint — a transparent rule, not an opinion score. Ties in cost are broken by the vendor's published concurrency headroom.

No latency or accuracy "rankings" are invented. The feature matrix shows only vendor-published figures — latency and concurrency classes are the vendors' own claims, each row links to its pricing page, and every rate carries the 2026-07-17 verification date. Because vendors change prices without notice and offer enterprise discounts, treat the output as a well-sourced estimate to narrow your shortlist, then confirm at the source.

Worked examples

Restaurant reservation bot — 1,500 min/mo, built-in number, English

  1. Constraint: built-in telephony required → keep Retell, Vapi, Synthflow, Bland.
  2. Retell (bundled): 1,500 × $0.07 = $105/mo
  3. Vapi (0.05 fee + 0.03 stack = 0.08): 1,500 × $0.08 = $120/mo
  4. Synthflow (bundled): 1,500 × $0.08 = $120/mo
  5. Bland (bundled): 1,500 × $0.09 = $135/mo
  6. Best fit = Retell at $105/mo (cheapest with a built-in number).

Developer prototype — 500 min/mo, BYO number, self-host required

  1. Constraint: self-host required → only LiveKit Agents qualifies.
  2. LiveKit: $0 platform fee + ~$0.03/min your own models.
  3. 500 × $0.03 = $15/mo in model cost, plus your server bill.
  4. Turn self-host off and the cheapest managed option is Retell:
  5. 500 × $0.07 = $35/mo (Vapi 500 × $0.08 = $40/mo).

High-volume support line — 20,000 min/mo, built-in number, English + Tamil

  1. Constraint: built-in telephony + Tamil support.
  2. Retell documents Tamil and has built-in numbers → qualifies.
  3. Retell: 20,000 × $0.07 = $1,400/mo
  4. Vapi: 20,000 × $0.08 = $1,600/mo (also Tamil-capable via its model stack)
  5. Bland: 20,000 × $0.09 = $1,800/mo, but no documented Tamil → de-ranked.
  6. Best fit = Retell at $1,400/mo.

Platforms compared

Eight platforms are in the dataset, each linked to its official pricing page. Rates are the vendors' published headline figures for their default stack, verified 2026-07-17.

  • Retell AI

    Managed voice engine with built-in numbers; dashboard + API.

  • Deepgram Voice Agent

    Single low-latency API; SDK-first, bring your own telephony.

  • Vapi

    Orchestrator with number provisioning; pick your own models.

  • Synthflow

    No-code visual builder with built-in numbers and integrations.

  • Bland AI

    Vertically-integrated all-in-one with built-in numbers.

  • ElevenLabs Agents

    Most natural voices; agent runtime with 30+ languages.

  • Play.ai

    Play.ht-based voices with an agent layer and API.

  • LiveKit Agents

    Open-source, self-hostable, SIP telephony; most engineering.

Frequently asked questions

Sources & references

Rates were transcribed from these pages on 2026-07-17. Vendor pricing changes without notice and enterprise/custom quotes differ — re-check the source before committing. This tool makes no live pricing calls and stores no personal data.

Related tools

Rate this tool
Be the first to rate

Comments & feedback

Spotted a bug or want an improvement? Tell us — our team reviews every comment, and good ideas get built. Comments are public and anonymous.

Spotted a stale rate, a missing platform, or an edge case?

Email me at [email protected] — most fixes ship within 24 hours.