Labour Office Sri Lanka — Find Your District Office
Type your town, pick the problem, and get the District Labour Office that serves your district with its telephone number, the Zonal Deputy Commissioner above it, and the Act your complaint is made under. All 79 Department of Labour offices, transcribed and cross-checked. No signup.
How it works
There is no arithmetic on this page. What it does is resolution and routing, and both steps are deterministic — the same town and the same problem return the same offices in the same order, every time.
- Your town becomes a district.The box matches against three key sets: Sri Lanka’s 25districts, the town of every labour office as the Department’s own directory spells it, and a list of towns that have no office but that people type. The Department’s romanisations are kept alongside the standard ones, so Kaluthara and Kalutara, Rathnapura and Ratnapura, Hambanthota and Hambantotaall resolve. Colombo’s postal districts (Colombo 01 to Colombo 15) resolve to Colombo.
- The district becomes a list of offices. Every office is stored with the district its town sits in. That is a deliberate and limited claim: the Department publishes each office under its location, not under a gazetted jurisdiction schedule, and no such schedule exists for labour offices in public. So this page never says an office has authority over your workplace. It says the office is in your district, and tells you to confirm the rest on the phone. Where a district holds more than one office — Colombo has seven, Kalutara and Gampaha three each — all of them are shown.
- The province becomes an escalation step. Eight of the eleven Offices of Zonal Deputy Commissioners of Labour map one-to-one onto a province. The Western Province is served by three (Western I, II and III), so all three are shown rather than one picked at random. Their telephone codes are Colombo, Kalutara and Gampaha, which hints at the split without establishing it.
- The problem becomes an authority and an Act.Nine problems are routed. Four of them lead away from the District Labour Office counter entirely, and that is the whole reason this page exists rather than being another telephone list: ETF goes to the Employees’ Trust Fund Board, a separate statutory body; a factory accident goes to the District Factory Inspecting Engineer under the Factories Ordinance; a claim for reinstatement goes to a Labour Tribunal under the Industrial Disputes Act, which is a court application and not a labour-office complaint; and a termination without consent is decided by the Commissioner General, not by the district office that receives it.
- Two published thresholds are applied, not hidden. The Payment of Gratuity Act No. 12 of 1983 reaches an employer with 15 or more workers, and a worker who has completed 5 years. TEWA reaches an employer with 15 or more workmen, and a worker with 1year of continuous service. When you tell the page the employer is smaller, or the service is shorter, it says the Act does not reach you and re-routes you to the Labour Tribunal — rather than producing a verdict that would be wrong. When you answer “not sure” about the workforce it says so too, because the labour office can check the employer’s registration and you cannot.
Every office name, the rank of the officer in charge (DCL, ACL, SLO, DFIE) and the telephone number come from the Department’s Executive Telephone Directory, transcribed on 2026-09-28. Each number was then checked against the Department’s Information Officers List, a second static page listing the same offices. 12offices carry a different number on the two pages; both numbers are shown, the directory’s first, with the disagreement stated on the card. 48 offices publish a street address in the second list, and that is where the addresses on this page come from. Officer names are deliberately not shown: they rotate on transfer, and the rank is what tells you whether the signature on your letter belongs to an Assistant Commissioner or a Deputy Commissioner.
Act numbers are cited only where the same number is already carried by a verified dataset on this site. The Department’s Labour Code index publishes the Industrial Disputes Act and the Factories Ordinance by name without a number on any page that can be cited, so those two are named without one. The same rule governs deadlines: the Industrial Disputes Act sets a time limit for a Labour Tribunal application, and this page does not print a figure for it, because the Act text is not published as static text on the Department’s site. Ask the office. A number invented here would be the most expensive kind of mistake on a page like this one.
The badge inside the tool is not a claim typed into the copy. It is the result of crossCheckDirectory(), which recounts the table on every render — 79 offices, 11 zonal, 41 district, 17 sub and 10 factory inspecting engineers’ offices — re-reads 8 rows copied by hand off the directory, and confirms that every district resolves and every province has a zonal office. If a future re-transcription drops a row, the badge turns red instead of the page quietly publishing a wrong number.
Worked examples
Which authority takes which complaint
The routing table in full. Four of the nine rows lead somewhere other than the District Labour Office counter.
| Problem | Who takes it | Made under |
|---|---|---|
| Unpaid or short-paid wages | District Labour Office | Shop and Office Employees (Regulation of Employment and Remuneration) Act No. 19 of 1954; Wages Boards Ordinance No. 27 of 1941 |
| Gratuity not paid after leaving | Commissioner General of Labour | Payment of Gratuity Act No. 12 of 1983 |
| EPF not remitted by the employer | Department of Labour, EPF Division | Employees' Provident Fund Act No. 15 of 1958 |
| ETF not credited | Employees' Trust Fund Board | Employees' Trust Fund Act No. 46 of 1980 |
| Terminated without approval | Commissioner General of Labour | Termination of Employment of Workmen (Special Provisions) Act No. 45 of 1971 |
| Maternity benefit refused | District Labour Office | Maternity Benefits Ordinance No. 32 of 1939 |
| Annual leave or holiday pay refused | District Labour Office | Shop and Office Employees (Regulation of Employment and Remuneration) Act No. 19 of 1954 |
| Factory accident or unsafe workplace | District Factory Inspecting Engineer | Factories Ordinance |
| Something else, or I am not sure | District Labour Office | Various — the officer will tell you which Act your complaint falls under |
| Reinstatement or a tribunal ruling on an unjust dismissal | Labour Tribunal | Industrial Disputes Act |
Source: Department of Labour, Labour Code of Sri Lanka index. Act numbers are given only where a verified dataset on this site already carries the same number.
Frequently asked questions
Sources & references
- Department of Labour — Executive Telephone Directory (every office, rank and telephone number on this page)
- Department of Labour — Information Officers List (the cross-check for every number, and the source of the addresses)
- Department of Labour — Find nearest labour office (the Department's own locator)
- Department of Labour — Labour Code of Sri Lanka (the Acts cited in every verdict)
- Employees' Trust Fund Board — Contact Us (ETF is a separate authority)
The directory was last transcribed and counted against these sources on 2026-09-28, and is due a re-check by 2027-09-28. This page routes and cites. It does not file complaints, take uploads, act as an intermediary, or give legal advice beyond naming the Act.
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Comments & feedback
Spotted a bug or want an improvement? Tell us — our team reviews every comment, and good ideas get built. Comments are public and anonymous.
Phoned an office and found the number dead, or the office moved?
Email me at [email protected] — corrections to a published government number ship the same day.