EPF Balance Check Sri Lanka (and ETF)

This is a routing tool, not a calculator and not a lookup. Neither the Central Bank's EPF Department nor the Employees' Trust Fund Board exposes member balances to anyone outside the fund, so any page offering to fetch your figure is either asking for your portal credentials or inventing a number. What is genuinely solvable is the part that wastes people a fortnight: working out which of the eleven published channels fits the thing you actually need, before you post a form to the wrong address.

The rule table below runs on your answers. Every rule cites the page it comes from and nothing is inferred.

1. Two funds, two sets of channels. EPF accounts sit with the EPF Department of the Central Bank; ETF accounts with the ETF Board. ETF contributions are remitted under your EPF number and there is no ETF membership form to fill, so one member number serves both, but the balances and the channels are entirely separate. Choosing both funds runs the whole table twice and merges the answer.
2. What you need decides everything else. If you need a document a bank or an embassy will accept, the portal and the SMS services are marked informational and the answer becomes the Balance Confirmation Letter route, because a screen is not a signed letter. If you only want to see the number, the fast channels come back into play.
3. Online access is gated on prior registration.The EPF e-Service at services.epf.lk and its SMS service both require Form WR1, certified by your employer and posted to the Superintendent, EPF, with the password or PIN returned by registered post. So “no” and “not sure” both block the portal today, and Form WR1 is shown as the setup path rather than as an answer.
4. Not employed is the trap.Form WR1 still needs an employer's certification when you have left the job: your most recent employer, with that employment's details on the form. This is the step people discover after they have already emigrated, so the tool raises it as a warning rather than hiding it in prose.
5. The letter route has one point of contact. Balance Confirmation Letter and Contribution History Report both go to the EPF statements contact, either by e-mail to [email protected] or over the counter at Whiteaways Building, No. 25, Sir Baron Jayathilaka Mawatha, Colombo 01, on 011-2206690 / 011-2206691 / 011-2206692. The documents are the completed application for that specific report, a clear NIC copy and copies of your “B” card(s), plus the passport bio page where, and only where, the purpose is a visa or a skills assessment. That one conditional line is why the checklist is three items for a bank loan and four for a visa.
6. With no registration and no letter needed, two channels remain. The half-yearly Statement of Member Accounts, issued twice a year under section 5(1)(j) of the EPF Act and distributed through your employer, and the balance inquiry lines on 011-2206636 and 011-2206640. The statement is no use between jobs, because it reaches members through an employer.
7. ETF access is quicker to open than EPF access. An ETF member log-in is created either by your employer from an employer e-Services account, or by the Board itself on a Member Request for ETF e-Services form submitted at head office or the nearest regional office, with the log-in details e-mailed or handed over at submission. No postal PIN, so for an unregistered member the ETF route reaches a working log-in first.
8. SMS text is substituted, never guessed. The published patterns are ETFBLC"log-in user name" and ETFCHK"Lot Reference Number", both to 1919. Your value replaces the words inside the quotes and nothing else changes, and the unfilled pattern is printed beside it so you can see what was substituted. On the EPF side the only published message is HELP EPF to 7778, which replies with the service's own command list, so that reply is the authority.
9. The sender number is a precondition, not a footnote. The ETF Board answers the mobile number recorded when the account was created, so a newer SIM gets nothing back. That sits on the SMS card itself.

Two independent cross-checks run on every answer. The SMS text is built twice, once by substituting into the published pattern and once from the keyword and your value alone, and the two strings must match. The document checklist is counted twice, once by measuring the generated list and once from the source's own conditions, and the two counts must match. The calculator shows both passing, the same role the IRD's monthly formula plays on the income tax calculator.

All 11 channels the two funds publish, with what each one hands over and who has to sign. Scroll sideways on a phone.

Transcribed from epf.lk and etfb.lk on 2026-10-13. Reviewed quarterly, next by 2027-01-13.

• Registration Form WR1 (PDF) goes to the Superintendent, Employees' Provident Fund, No. 13, Sir Baron Jayathilaka Mawatha, Colombo 01. It opens the EPF portal and the EPF SMS service, and it needs your employer's certification.
• Balance Confirmation Application, Via E-Mail (PDF) goes to [email protected], with the instruction sheet for what to attach.
• Contribution History Application (PDF) goes to the same contact, with its own required-documents sheet. Use it when your real question is whether an employer remitted at all.
• Account Details Change Request WR2 (PDF) is the form for fixing a name or a detail that does not match the Central Bank record, which is a common reason a statement request stalls.
• The ETF Board's Member Request for ETF e-Services form is obtained from the ETF e-Services page and submitted to the Member Accounts Division at 19-23 Floors, "Mehewara Piyesa", P.O. Box 807, Kirula Road, Narahenpita, Colombo 05, or to your nearest regional office.

• EPF Department, CBSL: EPF Member Information through e-Service (Form WR1, the SMS service, the inquiry lines)
• EPF Department, CBSL: Contribution History and Balance Confirmation statements, single point of contact
• EPF Department, CBSL: Member Statements (section 5(1)(j), half-yearly, through employers)
• EPF Department, CBSL: forms related to members
• Employees' Trust Fund Board: e-Services (log-in creation routes, both SMS patterns, the sender-number rule)
• Employees' Trust Fund Board: member e-Services portal (view balance, claim status by Lot Reference No.)
• Employees' Trust Fund Board: employed members (ETF remitted under the EPF number, no membership form)
• Employees' Trust Fund Board: head office contact

All eight pages were read on 2026-10-13 and every phone number, address, form name and SMS pattern on this page is transcribed from one of them. Forms, e-mail addresses and counter locations do change: this page is reviewed quarterly, next by 2027-01-13. Confirm the current requirements with the EPF statements contact on 011-2206690 / 011-2206691 / 011-2206692 or the ETF Board on +94-11-7747200 before you post documents or book travel.